There are different dimensions of a particular good or product. What consumers have to do with dimensions? The product’s dimensions help the consumer identify the value the product has a mind with the pops of different aspects of a particular product. What operational managements have to do with the dimension of the product?
In the operational management, the managers, through the size, get to the product’s prospect, such as the demand for the product? What is the reliability of the product? What is the performance of the product?
DIMENSION OF THE QUALITY OF A GOOD
Operation or Performance
The first dimension of the product is performing. Does this dimension explain how well the performance of a good with respect towards its competitors is? How well is it playing concerning the layout and the design of the product?
In other words, performance becomes the source of long term relationships between the buyer and consumer. Based on the production, reputation and profitability are determined.
The second dimension of the product is the reliability this dimension explains how well the product performs concerning the estimation of a product’s expected life. Security depends on the performance of the product.
The third dimension of the product is the durability of the product; this dimension explains a particular product’s expected life. We can call up the strength as the warranty of the product. The long-lasting life falls in this category.
The fourth dimension of the product is the conformance; this dimension explains and makes sure that the product’s related features do that exist. Basically, in short, it gives the confirmation of the features as listed down for the product. Those features exist for that product.
The fifth dimension is serviceability; this explains the terms and the comfortability of repairing of the product what it will take to if the products fail or damages. What would be the natural procedure of repairing.
Good Appearance to senses
The sixth dimension of the product is the Appearance to the reason this explains the perception of the Appearance of the product’s image concerning the reality of the product.
Good Perceived quality
The seventh dimension of the product is of good perceived quality. This explains the consumer experience before, after, and during the knowledge concerning the product’s purchase.
Cost of Quality
The total cost of quality has the two aspects of the subcategory: the cost of low quality and the cost of good quality. The excellent quality of the good has the price’s internal and external failure, whereas good quality has an appraisal and prevention cost.
Low Quality Of A Good
The low quality of the product lead towards the external and internal failure of the product
Internal cost occurs before the product is delivered to the final consumer; this may happen when the decided product layouts and the standards do not meet the product’s criteria.
The following aspect can be included in the internal failure of the product.
Result of the error becomes waste.
The defective product becomes the scrape.
Correction of the defection and the errors
Analysis of all the shortcomings of the product internally
External cost occurs after the product is delivered to the final consumer. This may happen when the decided product layouts and the standards do not meet the product’s criteria.
The following aspect can be included in the external failure of the product.
Repairing of the product
Claim concerning the warranty of the product
Returns of the product
Also Read: What is 5G Technology?
Excellent Quality Of A Good
“The superb quality of the product would lead towards the appraisal and the prevention cost.”
The appraisal cost is in the form of the product ratings and the complete auditing and the verification of the product.
The prevention costs are the quality assurance and the quality planning cost with keeping the design, layout, and maintenance of the product in mind.
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